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Explore the depth of my expertise across merchandising, product development, retail strategy, and training. Each skill below connects directly to business impact delivered across global luxury retail environments.

  • Led long-term strategies that repositioned category performance.

    • Grew Bulgari’s yellow gold business by 569%, scaling from $1.3M to $8M.

    • Repositioned large leather goods through store audits, competitor analysis, and assortment planning, leading to flagship relaunch investments.

  • Managed seasonal buys across permanent and novelty SKUs.

    • Owned $150M+ in annual open-to-buy across North America.

    • Balanced long-term brand DNA with short-term trend injections, tripling yellow gold SKUs over two years.

    • Enabled localized assortments by capturing boutique-specific needs.

  • Used tools like Power BI and Excel dashboards to drive visibility and action.

    • Built dashboards for pre-order tracking, reducing fulfillment errors by 60%.

    • Used data insights to advocate for larger capsule buys and more targeted stock allocation.

    • Created regional case studies that secured HQ buy-in on assortment changes.

  • Drove high-ticket sales by building emotionally resonant product narratives.

    • Facilitated MTO sales through 1:1 client storytelling, raising average order value from $7K to $40K.

    • Created in-store experiences with VM kits showcasing materials, craftsmanship, and exclusivity.

    • Led walkthroughs of capsule collections to improve store-level sell-in.

  • Worked across HQ, store, and production teams to ensure alignment from design to delivery.

    • Collaborated with Rome-based departments including Planning, Pricing, Logistics, and Visual Merchandising.

    • Led go-to-market efforts across e-commerce, retail, and training to support yellow gold expansion.

    • Coordinated multiple departments to streamline MTO from client brief to fulfillment.

  • Deep understanding of luxury consumer behavior, competitor positioning, and store experience.

    • Conducted competitor assessments in Dior, Hermès, and Louis Vuitton to benchmark retail experience and VM standards.

    • Used insights to revamp lighting, fixtures, and product visibility in flagship boutiques.

    • Supported the Costa Mesa store relaunch, leading to record exotic product sales.

  • Designed and executed learning programs for frontline staff.

    • Delivered seasonal training roadshows across 8 boutiques, reaching 80+ associates.

    • Led kickoff sessions with product samples, boosting storytelling confidence and sell-through (80–90%).

    • Created pre-launch training formats now adopted across boutiques.

  • Monitored category health across design, launch, and markdown stages.

    • Provided HQ teams with store-level input on SKU performance.

    • Influenced product extensions in yellow gold based on repeat sales and reorder trends.

    • Partnered with design to develop made-to-order product offerings based on client input.

  • Streamlined inefficient workflows and increased cross-team visibility.

    • Built a pre-sale enablement dashboard adopted across 32+ stores.

    • Shortened feedback loops for orders, product interest, and stock status.

    • Enabled real-time visibility for Sales, Logistics, and HQ teams.

  • Informed decision-making with on-the-ground research and data.

    • Completed full national tour of luxury competitors to evaluate merchandising strategy.

    • Led pre-project assessments of MTO opportunity based on local market behavior.

    • Used research findings to advocate for exclusive capsule buys and store remodels.